We use Australia post to send your Sonlia order. We are not responsible for any packages that do not arrive in the time frame Australia Post have stated. In case of any delays in postage please order ahead of time to avoid disappointment. Remember, rural areas generally take a longer time for delivery. Australia Post has a tracking number system in place and after postage your tracking number will be e-mailed to you.
Postage prices for millinery, clothing, gloves & accessories are detailed on checkout, we do offer free express postage for all complete outfits to all destinations within Australia.
All parcels are shipped from Mareeba, Australia. We will send your order via Australia Post Express. Post times vary from 1 – 4 days depending on delivery location.
Yes. When we have posted your item a tracking number will be sent to your mobile number directly from Australia Post. Please keep an eye out for the SMS from AusPost.
We are primarily an internet-based business. The in-person pick up option is available for customer convenience. There is no shipping cost for local pick up.
Account and address management facilities are provided on our website, however if you need assistance please contact us.
Customers from countries other than Australia should be aware that imports may attract taxes and/or fees which is the purchaser’s responsibility. Please check your postal service on this issue before ordering, as Sonlia will not be held responsible for any additional charges that may ensue.